Question 1

What accommodation is available in Wānaka?

Accepted Answer

We offer accommodation at Kea Lodge in Albert Town. Central Wānaka also has motels like Bella Vista and boutique lodges like Te Wanaka Lodge to suit all budgets.

Question 2

What accommodation is provided during a trip?

Accepted Answer

Most trip costs include accommodation in mountain huts, camping, or Kea Lodge. If returning to Wānaka during a trip, you can stay at Kea Lodge or arrange your own lodging.

Question 3

How hard is it to climb Mount Cook?

Accepted Answer

Aoraki / Mount Cook is a technical climb requiring high fitness and experience with crampons and ice axes. It involves 1700m of ascent/descent and serious objective hazards.

Question 4

How hard is it to climb Mount Aspiring?

Accepted Answer

It is achievable for those with off-track trekking experience and good fitness. Technical skills training is provided before the ascent, which involves significant vertical gain.

Question 5

Where can I store my luggage during a trip or course?

Accepted Answer

Secure luggage storage and off-street car parking are available at our office base for the duration of your mountaineering trip.

Question 6

Where can I park my car during a trip or course?

Accepted Answer

Long-term off-street parking is available at our office. For day trips, we utilize free public car parks and carpooling meeting points around Wānaka.

Question 7

Where do trips start?

Accepted Answer

Most trips start from our base in Albert Town, Wānaka. We can also arrange pick-ups from local accommodation or meet-ups in Mount Cook or Queenstown for specific regions.

Question 8

Where do we meet for ski and splitboard day tours and courses?

Accepted Answer

We meet at our office or designated carpooling points in Wānaka. Specific spots include Riverbank Road for Cardrona and the Lakeside carpark for Treble Cone.

Question 9

Can I travel to New Zealand with my avalanche airbag?

Accepted Answer

Battery-operated airbags are usually allowed (check with your airline). Full gas cartridges are not permitted and cannot be refilled locally upon arrival.

Question 10

What if the ski field roads or lifts are closed?

Accepted Answer

We adapt to the weather by relocating to protected venues like Cardrona or other local options to ensure your course or trip can proceed safely.

Question 11

Do I need a lift ticket for ski touring trips?

Accepted Answer

Backcountry access at Treble Cone requires a lift ticket. If you don't have a season pass, a day touring ticket can be purchased at the ticket office.

Question 12

Where can I hire a splitboard from?

Accepted Answer

Limited hire is available via MT Outdoors or Wanaka Splitboard Rentals. Ensure you also hire splitboard crampons, which are required for all our trips.

Question 13

What equipment will I need for my trip or course?

Accepted Answer

We provide a specific equipment list via email. Technical and safety gear is provided, and items like sleeping bags and boots are available for hire.

Question 14

What if the weather is bad for my trip?

Accepted Answer

New Zealand weather is maritime and variable. Your guide will suggest alternative venues or activities if unsettled periods affect the original itinerary.

Question 15

I am travelling by myself, can I join a group trip or course?

Accepted Answer

Yes. We offer group courses and tours weekly. If minimum numbers aren't met, you can choose to top-up to a private rate, reschedule, or receive a refund.

Question 16

How do I get to Wānaka from Queenstown Airport?

Accepted Answer

Ritchies offers cost-effective bus shuttles (1-1.5 hours). Private transfers are also available through Wānaka Transfers or Yello.

Question 17

What do I need to do before travelling to New Zealand?

Accepted Answer

Obtain an NZeTA if required, complete the online Traveler Declaration, and ensure all outdoor footwear is cleaned of mud to pass strict bio-security laws.

Question 18

What if I need to cancel my trip?

Accepted Answer

Cancellation fees apply per our Terms and Conditions. We strongly recommend purchasing travel insurance to cover unforeseen personal or medical emergencies.

Question 19

What mountain rescue or insurance is required for mountaineering in New Zealand?

Accepted Answer

ACC covers evacuation and treatment for injuries for all visitors. However, it does not cover illness or repatriation; private mountain insurance is recommended.

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