Contact Us

Please get in touch for advice, to start planning a one-off adventure or long-term project.

You can contact us phone, send us an email, call or message via WhatsApp, or register your interested by filling out a registration form below.

A member of our team will get back to you as soon as possible. We usually reply to all email enquiries within 24 hours. If you haven’t received an email reply from us after 1 day, please check your Spam folder, or get in touch by phone or WhatsApp.

info@wanakamountainguides.co.nz
Phone or WhatsApp: +64(0)272112400

@wanakamountainguides

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Wanaka Mountain Guides [] Dawn on Mount Aspiring

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Once subscribed, you can update your preferences on which trips or courses you are most interested in. This means that you will only receive the most relevant information.

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How to Book a Trip or Course

Registering Interest

If you are interested in booking onto one of our trips or courses, you can contact us by email on: info@wanakamountainguides.co.nz, or by phone or WhatsApp on: +64(0)272112400.

Alternatively, you can register your interest using the links below. The information you provide will allow us to provide the best advice. A member of our team will then be in contact to discuss your requirements. There is no obligation by registering with us. We usually reply to all enquiries within 24 hours. If you haven’t received an email reply from us after 1 day, please check your Spam folder, or get in touch by phone or WhatsApp.

Booking Form

If you have already contacted us or registered for a trip or course, we also require clients to complete a Booking Form before confirming the booking. This includes an acknowledgement of our Risk Disclosure and that you have read and understood our Terms and Conditions and Privacy Policy.

Trip Payments

You must have completed a Booking Form prior to making a payment for a trip of course.

We accept payments by domestic or international bank transfer, Wise, PayPal, or credit card. Note that there is a surcharge for using PayPal or a credit card.

Wānaka Mountain Guides - Contact

We’re proud to have joined the ranks as a Love Wānaka Impact Partner – committing 1% of our business’ proceeds to support local environmental efforts. This means that every time you book a trip or course with us, you’re helping to protect and regenerate of the environment at the heart of our home. If you would like to find out more about the Love Wānaka Community Fund or make an additional donation, see the link below.

Wānaka Mountain Guides - Contact

We also are a supporting partner of Protect our Winters NZ. This charity focuses on educational initiatives and community-based empowerment to protect New Zealand’s’ alpine environment from the damaging effects of climate change for the benefit of all New Zealanders and future generations. We encourage our guests to make a $10 donation when booking a trip or course with us.

Trip and Course Deposits

We require either full payment or deposit at the time of booking to secure your place on one of our trips or course.

One day trips and coursesFor 1-day trips and courses, we ask for full payment at the time of booking.
Short local group coursesFor short local group courses we ask for a $200 deposit per person at the time of booking.
Multi-day group trips and coursesFor multi-day group trips and courses we ask for a $600 deposit per person at the time of booking.
Multi-day private trips and coursesFor multi-day private trips and courses we ask for a $1500 deposit per person at the time of booking.

Use the links below to pay a deposit by credit card (4% surcharge). Make sure you have completed a Booking Form before making a payment. Alternatively, you can use the bank transfer details below.

Wise Payments

Wānaka Mountain Guides - Contact

Domestic and international bank transfer or pay with a Wise account.

Please put your name and trip in the Description.

New Zealand Domestic or International Bank Transfers

International Bank transfers must include all bank transfer fees.

Kiwibank: 38-9023-0818893-00, use your name as a reference.

Wanaka Mountain Guides Ltd, 64 Sherwin Avenue, Albert Town, Wanaka 9305

Kiwibank Limited, Level 9, 20 Customhouse Quay, Wellington, 6011, New Zealand

SWIFT code: KIWINZ22 (Some banks may ask for a 11 character SWIFT code, in this instance please use KIWINZ22XXX)

BSB numbers, sort codes, routing codes, or IBAN numbers: These are just different terms used overseas for bank, branch, and account numbers. The full Kiwibank account number starting with ‘38’ includes these details. Some banks may require a three-number Suffix so add another ‘0’ at the end.

Credit Card Payments

A credit card surcharge of 4% will be automatically added to your payment.

$

If the payment portal is unavailable, please email us for a payment link.

PayPal

To our email: info@wanakamountainguides.co.nz. Please add 5% surcharge to payments.

Submitting Feedback and Reviews

The team at Wānaka Mountain Guides really values your feedback so if you have anything (good or bad) to pass on to us please feel free to get in touch or use our Feedback Form.

If you have good things to say about us, it is greatly appreciated if you leave us a review on Google or Facebook and following us or tagging us on Facebook or Instagram.

Anyone submitting an online review will go in the draw to win spot prizes.

Josh Llinas profile pictureJosh Llinas
00:57 16 Mar 24
Had an amazing trip with these guys. Tim was incredibly helpful and responsive with organising the trip. I did the grand traverse in March. Jules was my guide and he was fantastic. You can tell how much he enjoys guiding people. We moved through the day at a good pace. Safety was excellent. Thanks guys for a great day and lots of memories
katporter1 profile picturekatporter1
06:48 15 Mar 24
Don’t hesitate to book with this crew! Had the pleasure of doing the Grand Traverse of the Remarkables with Jules. Professional, highly skilled, and excellent customer care. An incredible way to explore the lesser seen parts of NZ!!
Harrison Murray profile pictureHarrison Murray
22:54 21 Feb 24
Awesome day out doing the Remarkables Grand Traverse with Steve and Ryan from Wanaka Mountain Guides. They were great blokes, super friendly and patient, technically proficient and knowledgeable, and a high commitment to safety so I felt confident all day. An amazing trip, and definitely would use them again for my next NZ adventure!
Terence Donnelly profile pictureTerence Donnelly
04:29 20 Feb 24
We recently had Steve and Ryan guide us on the Remarkables GT. It was an excellent day and really lived up to the hype. Both guides were experienced and very technically proficient so it meant that everything went smoothly. There was also some quality kiwi vs aussie banter which was entertaining. I’ll definitely be back for more mountain adventures!
Rebecca Aitchison profile pictureRebecca Aitchison
07:15 13 Feb 24
I went for a day learning about anchors/lead climbing etc with my 8 year old daughter who has taken to climbing. Ryan (our guide) was fantastic, he made it work for the both of us and had no issues helping my daughter so she could belay me! Through his kind, enthusiastic and knowledgable approach to climbing, he gave my daughter the confidence to tackle lead climbing as well. She was so proud of herself. I would highly recommend this company, and will be back at some point to take it to the next level once we work on what we have learned so far.
Sarah Iraheta profile pictureSarah Iraheta
04:39 23 Nov 23
We had a great day rock climbing with Pet in Wanaka! She took my husband and I out to hospital flats to climb and was very friendly and a great climber. Since we only had one day in Wanaka for climbing, we wanted a guide to take us to good spots so we could be more efficient, and she was great! She gave us several options along the way and kept us safe. Definitely knows her stuff. Would highly recommend this company if you’re looking for either a group guided experience or a private one!

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